Service Centre

  • Marketing Sharing

    Establish close business relationships, share marketing experience, and achieve a win-win purpose between the company and clients.

  • Education System

    Professional team, complete information, professional products, technical training

  • Technical Support

    Quick response mechanism, solve the technical problems at the first time, and regular customer return visits.

  • Logistics Services

    Providing world wild innovative, real-time, high-quality diagnostic products and  solutions, fulfilling the medical needs.

Customer service

Biotest is committed to building a customer service center based on the product platform around the two elements of “solving user problems and improving service brand”. We have an excellent professional service team that can provide users with comprehensive, caring, and timely high-quality services through service channels such as phone calls and emails.



Service Hours:

(Mon.-Fri.,China time)

Technical support

Questions about the use and technical aspects of Biotest 's products


Service Hours:

8:30-17:00(Mon.-Fri.,China time)

Sales network

Biotest has sales offices in major cities of China, and has established stable business relationships with many medical institutions and thousands of commercial companies across the country, for which can deliver the products and services you need in the first time.

Localized services are the basic source of every market information and play a very important role in our market activities. Our company's branches or distributors are responsible for local advertising and various marketing activities on a global scale. You can submit information in the map below to facilitate our local offices/service providers to contact you. If you need to know about sales information in the international market, please visit our English website through the language switch in the upper right corner, or contact 0571-89058000 for more information.





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